Frequently Asked Questions

Click on any question to expand the answer. If you don’t see your question, contact us by email at [email protected] or by phone at (888) 207-0688.

Purchases & Refunds

Edonversity makes it easy to register. Simply click on the class you want to take, and you’ll be asked for some basic information and to choose a payment method. Then you’re ready to begin! Remember that you cannot share an Edonversity account with anyone else; each person must register individually so that we can generate personalized certificates for you.

You will be given a payment choice at the beginning of each course. If you prefer to pay online, by credit card, we have a secure payment option. After payment you can complete your course online and when you pass, print out your certificate immediately! (You will have four chances to take and pass the test without additional payment if you do not pass the first time.) If you prefer to pay by check or money order, you will be able to mail that payment in. After we receive your check, you will be able to access the coursework, test, and evaluation and print your certificate online. Please allow 5-7 days for your check to be received and processed.

Most Edonversity courses are one hour in length; some are two hours. You can go at your own pace, so take your time and make sure you’ve mastered the materials. You can also stop the course and come back later to the slide you viewed last, so you don’t need to finish a course in one sitting if you are interrupted.

Each class has three components: a pre-test to help gauge what you already know about the topic, a clear, attractive course presentation to teach you more, and a post-test to ensure that you have mastered the course material: Complete the pre-test (which is not graded)Read the course presentation whenever you’re ready (you can stop and re-start if necessary)Take the post-test and show us what you’ve learned! (then complete the evaluation)When you successfully complete the post-test and your evaluation, you will have access to a personalized certificate showing that you completed one or two hours of state training. It’s just that simple! Note: If a satisfactory score of 80% or more is not achieved on the first two post-test attempts, you may make two additional attempts to pass the post-test without additional charges. After four failing scores on the post-test for a single course, you will have to repurchase the course to take the test again.

You have multiple opportunities to take the post-test. If a satisfactory score of 80% or more is not achieved on the first two post-test attempts, you may make two additional attempts to pass the post-test without additional charges. After four failing scores on the post-test for a single course, you will need to repurchase the course to take the test again.

All training courses, tests, and certificates are delivered online and require Internet access. To view the courses, you will need an Internet browser (such as Google’s Chrome or Firefox). Courses can be accessed through a desktop, laptop, or mobile device. You will also need a printer to print out a copy of your certificates, or you may save your certificate to your device as a pdf.

Edonversity is approved to offer professional development for early childhood education in most states, and our CDA coursework is approved nationwide. Trainings are based on up-to-date research combined with experience in the fields of child are, early education and other human services. Contact your state licensing agency to verify training approval.

Edonversity keeps an online record of your course but, not forever. It will be safe for you to download your certificate and store your completion of the course separate from Edonversity in case of data archiving.

Edonversity courses are set up to run in an Internet browser such as Google Chrome, Firefox, or Safari. We recommend using Chrome. We also encourage you to keep your browser up-to-date for the best possible experience on our website. If you have questions about using your browser, open the Help menu in the bar at the top of the browser’s window.

Get in touch with our technical assistance team. Support is available 8:30 AM – 5:30 PM EST Mondays – Fridays. Call us at (888) 207-0688, or send us an email to [email protected]

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